{"id":31381,"date":"2021-10-20T11:38:19","date_gmt":"2021-10-20T09:38:19","guid":{"rendered":"http:\/\/outdoor-escape-games.ch\/faqs\/"},"modified":"2022-02-21T08:24:48","modified_gmt":"2022-02-21T07:24:48","slug":"faqs","status":"publish","type":"page","link":"https:\/\/outdoor-escape-games.ch\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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General questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Outdoor Escape Games & Rooms<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the difference between the Outdoor Escape GAME and the Outdoor Escape ROOM?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Outdoor Escape GAME<\/p>\n

Individualized route: Perfect for corporate events, or private events with special needs (e.g. start and end of the game at your choice, aperitif in the middle, integration of public transport as well as your own questions, and much more. | many teams in competition (up to 300 participants at the same time in duel | 2.5 – 3h program.<\/p>\n

Outdoor Escape ROOM<\/p>\n

Perfect for private parties | fixed itinerary in Zurich and Geneva | 1-3 teams in competition (up to 18 games) | more integrated into the environment | around 1.5h program<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere do you offer the outdoor escape games?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer the games all over Switzerland, anytime and anywhere! Tell us your desired location, we will then prepare a customized offer. We are happy to take over the complete planning including travel, restaurant recommendations, outdoor catering and much more.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is the ideal group size?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We recommend a group size of 4-6 persons. This way everyone has something to do and a pleasant group dynamic is created.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow fit do we need to be?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

With the exception of the eTukTuk and motorboat variants in Zurich and Rapperswil, the games are played on foot. The participants walk between 1.8 – 2.5 kilometers during the game. It is rather a walk and not a sporty chase. Running is not a must, and there is always time for toilet and drink stops.<\/p>\n

Special wishes can also be made here. Accordingly, the route will be cozy or “extra” sporty.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat do we do in bad weather?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our games take place outdoors and depend on the weather. Every game set comes with rain ponchos, and we also have “hurricane” umbrellas. Clothing according to the weather is in any case an advantage! Alternatively, there is always the possibility to move the event indoors. For this you need an adequate indoor space (e.g. restaurant or your office building). We can reschedule this relatively spontaneously.<\/p>\n

In case of bad weather, the event can be postponed free of charge up to 48 hours before the start. Because it is definitely more fun when the weather is nice!<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We have worked out proven itineraries for many places over time. Technically, there is nothing to prevent special requests in the design. For example, we are happy to start on the company area, build in an aperitif stop at the favorite bar and end at the restaurant, where afterwards the dinner including the award ceremony takes place.<\/p>\n

Thanks to our long experience, we can advise you on the implementation of the desired itinerary (including outdoor catering), so that your event will be a complete success.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan we change the route or the language spontaneously?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our events (except for the Outdoor Escape Room offers) need preparation, in order to adapt the experience exactly to the location and the participants. If the language or the route should change at short notice, we can make changes until the evening before the event. At the event itself, the route or language cannot be changed. Our games are available in up to 11 languages.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAre the games suitable for children? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For children from 8 – 12 years we recommend our game “the Magic Portal”. The kids love it! The tasks are comprehensible, the theme is appropriate for children. Accompaniment by an adult is recommended! For teenagers from 14 years, the game “Operation Mindfall” is already suitable.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan we bring a stroller or a dog? Is the course wheelchair friendly? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. Our itineraries go through the most beautiful places, mostly in the old town. We stay away from traffic where possible, as well as rough terrain and inaccessible areas. We always make sure that the routes are accessible to strollers, wheelchairs and four-legged companions.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Online Escape Game<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs the Online Escape Game \"Curfew\" bound to dates?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

No – directly after booking you will receive an order confirmation from us and – a few moments later – another mail from the “Detective Agency” with your access link and access code. The game date is therefore only a placeholder.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I start the Online Escape Game?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

After receiving the second mail from the “detective agency” (check spam folder if not received) you are ready to start. Just share this mail with all the people who are playing. You only need one way to communicate with each other (Skype, Whatsapp Call, Zoom, Conference Call etc.).<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo we need to be in the same place and how many PCs can we use?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The ticket is a group ticket. It can be used for each booked person on a browser (even several times) until the case is solved once. A ticket “1-3 persons” therefore from 3 PCs a ticket “4-6 persons” from up to 6 PCs.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhich games are suitable for private groups or companies?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our Online Escape Games ” Lockdown”, “Diamond Fever” as well as “Soul Collector” were designed for private groups (3-6 players). Are you looking for a tricky criminal case? Then this is the perfect choice.<\/p>\n

For companies or groups with several teams (up to 1000 players) we recommend our online games “Project Pegasus” as well as “Sherlock Holmes”. Thanks to the innovative backend, all teams can be tracked, the score for each group is registered. The game is also supervised by an experienced game master including welcome, introduction, debriefing, award ceremony and sending of the winner’s certificate at the end of the challenge. An all-round event, simply online. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe want to create our own online escape game, according to our ideas. Is this possible? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The creation of an individual online game, according to your specifications is possible. From the design of the “game hub” with company logo or compliance with the corporate identity, to the integration of PDF, photo, video and audio files, creation of 360-degree scans of your facilities or virtual 3D rooms, there are no limits.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Booking offers<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I book all games online?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Our Outdoor Escape Room, as well as special offers can be booked directly online on the according offer page. If a booking calendar is available on the page, the booking can be made online with credit card payment or PayPal. If you are planning a larger event, e.g. for a company, association or if it would take place at a different location, please contact us. In this case an individual offer will be made, in case of a booking you will receive an invoice from us by mail after the event.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe do not have a credit card or PayPal account. What now? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

This is not a problem. In this case contact us by phone or email, the booking will then be processed manually by us. Payment is made on site in cash or by Twint. Card payment (except PostFinance) also possible.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe want to play a game in two players. Is that possible? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course. However, the lowest price category includes 1-3 players. Otherwise, the effort is unfortunately not worth for us. Should you motivate another player for the game, then this would certainly be advantageous price-wise. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe are more than three players, must the group price always be part of the booking? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, because the games, especially the Outdoor Escape Room offers are linked to contingents. For example, if you are 5 players, then you choose 1 x group price (1-3 people) + 2 x additional adult.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe are some participants more or less, what now?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

As far as payment is concerned, you only pay for the players who actually participate, adjustments can be made up to 24 hours before the event.
\nHowever, if the number of players has changed significantly (more than 4 people), please let us know in time, because this might change the number of groups and we will need more or less equipment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWe want to start at 15:30 instead of 15:00. Is that possible? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course. We had to specify a booking slot, but you are welcome to start the game at any time. If, for example, only the times 15:00 and 16:00 are available in the booking calendar, then write the desired start time, for example: 15:30, in the comments in the booking process. We will confirm this afterwards by mail.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Would you like an individual offer?<\/p>\n

Contact us!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tIndividual request<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

General questions Outdoor Escape Games & Rooms What is the difference between the Outdoor Escape GAME and the Outdoor Escape ROOM? Outdoor Escape GAME Individualized route: Perfect for corporate events, or private events with special needs (e.g. start and end of the game at your choice, aperitif in the middle, integration of public transport as […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_vp_format_video_url":"","_vp_image_focal_point":[],"footnotes":""},"class_list":["post-31381","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ's I Outdoor Escape Game & Room I Online Escape Game<\/title>\n<meta name=\"description\" content=\"Questions about the offers of Outdoor Escape Game, interesting facts about the booking process, general information about the company.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/outdoor-escape-games.ch\/en\/faqs\/\" 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